How to deal with angry customers who insult you? A message to all those employed in the service industry and hospitality industry

I am well on my way to reading one book every week  pursuant to my new year’s resolution. This week, I am exploring “The magic of Thinking Big by David Schwartz. In one chapter he narrates a  story of an irate guest at a hotel who sent a telegram to reserve a room for a single occupant but who came to the hotel clerk requesting  hotel room with double occupancy. The customer insulted the clerk threatening to have him fired and questioned his intelligence. The young clerk apologized but declared that he was merely following instructions.

The author was next in line to deal with the clerk but was pleasantly surprised when the clerk greeted him warmly. The author told the clerk that he admired the way that he dealt with the previous customer. The clerk stated that he refused to be infuriated by a customer like that, he empathised with the man and supposed that he was having marital problems and that the man used him as a scapegoat to feel superior. The clerk added that “…underneath he is  probably a nice guy, most folks are…”

The author then suggested that we remember this statement the next time someone “declares war on us. He said the best way to deal with situations like this is to let the other person say their piece, then forget about it”.

We have nothing to lose by following this approach. Instead of responding to their insults , especially for those of us who work in the service industry, it is wise to hold our tongue. There is nothing to gain by charging with bitter words. The other person may in fact be experiencing some trying times and may simply want attention. Although you may find that your minimum wage does not pay you enough to take insults, I am sure by the following week that you will forget the exchange of words.

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

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 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering

How to tell if you are being cheated on : Look out for these signs

This generation inherited infidelity from our forefathers. We have now glamorized being the side piece and we pity the main course who is living under false assumptions. I had the distinct pleasure of speaking to a wise man. He told me that in order to discover whether you are being cheated on,take the following steps :

1.Go to sleep early ,then wake up at midnight to check if your partner is sleeping next to you or sneaking phone calls to another lover.

2. If you live together, purposely forget your keys at home,that way,your partner has to open the door for you. You can catch them off guard at this juncture.

3. Drop by their residence (if you do not live together ) unexpectedly,and carry a token of love for them,such as flowers or a meal. Ask to go inside the house and have a refreshment.Observe the surroundings carefully. 

4. Pay attention to changes in their daily routine,such as prolonged time spent at the gym or unexpected trips to the grocery that turn into a 2 hour road trip. 

5.Keep your nose open to new fragrances or body odors.Everyone has a distinct smell and when persons are romantically involved,their odors combine and may change. 

6. Changes in sexual desires or requests . Your partner may be trying to be more adventurous or simply chasing a sexual dragon on a quest for pleasure. A new lover may have exposed them to different intimate positions and they may want to try it with you.

7. Use of new slangs,or terms-we emulate the same speech patterns as those we constantly interact with,so your partner may be repeating new words that they heard from their lover. 

This may seem like a fishing expedition,but it is worth the effort to determine if your time is being wasted. The biggest step after discovering that your partner is in fact cheating,is to be willing to walk away. Indeed,you will miss your lover, but then ask yourself what exactly do you miss about them. Do an audit of the time that you two spent together. Did you give more than you received? Were you the only one inconvenienced by your meeting times or were they mutually convenient ? The end goal is to find out if you were being used. Then you have to remember your worth and walk away. If you choose to stay with your lover after you learn that they are cheating on you,then you are solely responsible for any future unhappiness. The cheating spouse may seek to exercise control over you psychologically. They may be under the impression that you cannot function without them and they will continue to hurt you.

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

Linked In: https://tt.linkedin.com/in/antoinette-sydney-77093550

 Instagram: https://www.instagram.com/asydneygrouptt/?hl=en

 Facebook: https://www.facebook.com/sydneygrouptt/

Youtube: http://www.youtube.com/c/AntoinetteSydney

 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering

Not everyone can run a Bar : Special skills are required for certain types of businesses

How much of human life is lost in waiting? Do not wait until the timing is perfect. Proceed with your plans . Time waits on no one . Plan and execute. You have to state your intentions to the world and put it out in the universe. It will come back to you. The elements will line themselves up. Everything will fall into place. Start today,baby steps .Do not wait until the time is right. Do not wait for conditions to be favourable,just proceed and they will follow your lead. You have to guide the way ,you will become weary in waiting . Plan ,execute and repeat . Write your plans down for your records and tell your friends about it to remain accountable . Press on.

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

Linked In: https://tt.linkedin.com/in/antoinette-sydney-77093550

 Instagram: https://www.instagram.com/asydneygrouptt/?hl=en

 Facebook: https://www.facebook.com/sydneygrouptt/

Youtube: http://www.youtube.com/c/AntoinetteSydney

 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering

Get rid of toxic people : Say NO to Narcissists 

People underestimate the importance of their backs. If you are having back pains you will have grave difficulty functioning. Your central nervous system consists of your brain and your spinal cord. Your spinal cord runs along your back. Spine injuries may render the victim cripple. I was watching the second installment of Independence Day (2016) and the alien invader was destroyed by shooting her in the back. One of the men who was fighting to save the World advised his comrades to aim for the alien’s back because that was her weakness. I took a moment to process this and I recalled that the human back is also a vulnerable area. We always lament when persons known to us say negative about us “behind our backs “. We become bitter when they “stab us in the back”, wouldn’t it hurt more to aim for our hearts ? I think not,because a broken heart can mend. But a broken back, will never be whole again. In this era of user friendly people ,we have to guard our backs. We have to watch our own backs because a friend,is a known enemy. 

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

Linked In: https://tt.linkedin.com/in/antoinette-sydney-77093550

 Instagram: https://www.instagram.com/asydneygrouptt/?hl=en

 Facebook: https://www.facebook.com/sydneygrouptt/

Youtube: http://www.youtube.com/c/AntoinetteSydney

 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering

TREAT EVERYONE WITH RESPECT

I love doubles. For my international readers, “doubles” is a common street food in Trinidad and Tobago. It consists of  two baras (flat fried bread) filled with curry channa (curried chick peas). Extra condiments can be added for taste as well as sauces. My favourite doubles vendor sells in Curepe and I visit weekly to indulge in the delicacy. I enjoy eating the doubles standing and I usually make conversation wit the other people eating. I was devouring my third doubles and I could not get enough. I noticed a man who appeared to be homeless approaching the doubles vendor. He wore trousers without a shirt and he had no shoes. He said “Jared…Jared”, the doubles vendor who was collecting cash said “Yes. Mr Williams”. At this time I was considering buying another doubles, then Jared told the homeless man to stand to the right with the other customers who were eating doubles standing and he will be served. The homeless man complied and received his doubles. He stood there and ate his doubles, he watched me and I watched him. I was quietly impressed with the turn of events. I am used to seeing food vendors chase away homeless persons from their establishments. This time, the doubles vendors were indifferent to the financial standing of the homeless man.

Imagine a world where we respected everyone regardless of their race, sexuality or political affiliations. Imagine a world where we treated homeless persons with dignity and  kindly refused when they asked us for money. Instead we curse them and advise them to get jobs when they ask for donations. The doubles vendors displayed great professionalism in referring to the homeless man by his name, and then serving him in the same line as everyone else. There was no unequal treatment, no discrimination and I am sure the homeless man was able to hold on to his dignity.]

ABOUT THE AUTHOR:

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

Linked In: https://tt.linkedin.com/in/antoinette-sydney-77093550

 Instagram: https://www.instagram.com/asydneygrouptt/?hl=en

 Facebook: https://www.facebook.com/sydneygrouptt/

Youtube: http://www.youtube.com/c/AntoinetteSydney

 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering

How to Register a Limited Liability Company in Trinidad and Tobago ?Trinidad Online Lawyer

Registering your limited liability company with the Companies Registrar has many benefits. Once you obtain the Certificate of Registration, a bank account can be opened in respect of the company and the company can enter into contracts.

There are 2 steps to incorporate a limited liability company in Trinidad and Tobago namely:

  1. Name Search and Reservation
  2. Incorporation documents

S.U.B.S.C.R.I.B.E. to my Youtube Channel

These will now be discussed in turn.

  1. Name Search and Reservation

This form has to be submitted to Registrar of Companies along with the necessary filing fee. The desired name for the company as well as two (2) alternative names must be included in the form. These alternative names will be considered in the event that the desired company name has already been registered or reserved. Once the name is reserved, the applicant has 28 days to complete the registration process. The applicant has to sign at the bottom of the Name Search form, an incorporator (attorney at law, accountant or specialized incorporator) can sign for and on behalf of the applicant. In the event that the proposed name and the two alternatives are rejected by the Registrar, a new name search must be filed. The Registrar may reject a company name for the following reasons :

(i) names prohibited by the Companies Act;

(ii) names similar to those already registered or;

(iii) a combination of general words that lack distinction or

(iv) names that are misleading to the public.

Buy my ebook now only $9.99USD!!!!!!

You will learn the following by purchasing this amazing book:

  • What is a Limited Liability Company?
  • What are the Benefits of Incorporating a Company?
  • What are the steps to incorporate a Limited Liability Company in Trinidad and Tobago?
  • How much does it cost to Register a Limited Liability Company in Trinidad and Tobago?
  • How to complete the Form 25 also called the Name Search?
  • How to complete the Form 1 also called the Articles of Incorporation?
  • How to complete the Form 27 also called the Notice of Secretary?
  • How to complete the Form 4 also called the Notice of Directors

It is wise to be specific in stating the type of services that will be offered by your company. The Registrar can request that the applicant clarify any difficulties with the proposed name by putting a query on your application. At that point, the applicant will then satisfy the Registrar’s request by writing a letter explaining why the particular name was chosen. After filing the Name Search in the appropriate form, the applicant has to return to the office of the Companies Registrar in five to seven working days to collect the response. The date for the applicant to return will be stamped on the receipt collected after the fees are paid to the cashier. If the company name is approved, the applicant can move on to the second step, that is the incorporation documents.

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  1. Incorporation documents

The Notice of Secretaries is usually filed as part and parcel of the incorporating documents. The Board of Directors will usually appoint the Corporate Secretary, a director can also act as a Corporate Secretary. The Corporate Secretary will ensure that the company complies with statutory requirements as well as ensuring that the annual returns are filed on time. Caution should be exercised in selecting a Corporate Secretary since this person can sign the documents to dissolve the company.

Once these incorporation documents are prepared and signed, an officer at the Companies Registry will review it briefly and then direct the applicant to the cashier. The applicant will pay the relevant fees and the cashier will prepare a receipt and stamp the date for the Certificate to be collected. Usually five to seven working days, may be longer. If there are further queries by the Registrar, these will have to be satisfied.  Once the applicant returns on the stamped date, and the Certificate is produced it can be collected.

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

Bookings: https://antoinettesydneytt.as.me/

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

Linked In: https://tt.linkedin.com/in/antoinette-sydney-77093550

 Instagram: https://www.instagram.com/asydneygrouptt/?hl=en

 Facebook: https://www.facebook.com/sydneygrouptt/

Youtube: http://www.youtube.com/c/AntoinetteSydney

 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering

#ebook #amazon #trinidad #antoinette #Sydney #howtoregister #llc #limitedliabilitycompany

There is Peace in the Storm

The song writer said to stand in the rain, you wont drown. Another asked can you stand the rain? Then in a balad the song writer wished that it would rain down on him.Yet when the tempest roars,we want to jump ship. In many cultures there are rituals to invite the rain. The flowers need the rain to grow, the birds need the rain to shower. We shelter from the rain, we stay home from work because it was raining. I have learned to dance in  torrential downpours. I have learned to smile when tears were pouring down my dimples. There is oftentimes a blessing to be enjoyed after the storm. The rain will wash away your past pain. I no longer sing nursery rhymes to chase the rain away. I have a fire burning in the depths of my soul that the rain cannot master. There will not always be sunshine in your life. You may face a storm, where everything seems to be going wrong. But there is beauty after pain. A rainbow follows the storm. There is joy after sorrow. Count your blessings in the storm, your pocket may be empty but your children are well fed. Summon the rain, welcome the storm then hold you head up and conquer the storm.

 

Hi Hustlers!!!!! I am Antoinette Sydney LLB LEC CAMLFC CFRMP Attorney at Law Bar No: SYA2015211!

I help you open your Business Bank Account and I sell ebooks showing you how to register your own business in Trinidad and Tobago. I give FREE business TIPS and FREE Anti-Money Laundering (AML) Training on my YouTube ChannelSubscribe and turn on post Notifications to be the first to see all my videos!

 Email me your questions : sydney@asydneygroup.com

My ebooks are available on Amazon! http://www.amazon.com/dp/B08792YRBP

To work with me, please email me : sydney@asydneygroup.com

Contact: http://www.asydneygroup.com/contact.html

Website: http://www.asydneygroup.com/

Amazon ebooks: https://www.amazon.com/author/antoinettesydney

Blog: https://sydneygroupblog.wordpress.com/

Linked In: https://tt.linkedin.com/in/antoinette-sydney-77093550

 Instagram: https://www.instagram.com/asydneygrouptt/?hl=en

 Facebook: https://www.facebook.com/sydneygrouptt/

Youtube: http://www.youtube.com/c/AntoinetteSydney

 Disclaimer

The content herein is provided for informational purposes only and NOT for the purpose of providing legal advice. You should contact your attorney at law to obtain advice with respect to any particular issue or problem.

I am a Certified Professional in the following areas:

Taxation;

Corporate Training;

Anti-Money Laundering and Financial Crimes;

 Fraud Risk Management;

Graphic Design.

#antoinette #sydney #trinidad #business #ideas #registration #llc #incorporation #entrepreneurs #trinidadonlinelawyer #aml #amlexpert #consultant #antimoneylaundering