Take the little you have and make it work

Start where you are with what you have. Despise not the day of small beginnings. Use the little salary that you currently have to fund your dream.Dreams are expensive. Every month put aside cash to invest in your business.
Learn to cut costs,such as rent ,cell phone bills. Perform a monthly audit to see where your money goes.Then look at ways to spend less. Once the item is in good working condition do not afraid to buy it used. Try not to make excuses as to why you are not living your dreams. You cannot learn business by reading books or watching videos . You must actually start the business. Promote your business and reinvest profits in your own business.

The author is an attorney at law in Trinidad and Tobago and she specializes in Anti Money Laundering and the Financing of Terrorism . See the website http://asydneygroup.com and Instgram @asydneygrouptt WhatsApp 868 484-7778

 

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Stick with it especially when you dislike it : A message to interns

Dear Interns,

Welcome to a brief introduction to the world of work. In the next two or three years, this will be your reality: the hunt for a job. You may be engaged by a company for the summer to gain working experience: make the most of it. I remember my first internship, I ensured that I asked everyone whether they needed help. This left a positive impact on management and staff, and I was invited back to work for future summers.

Things interns should do:

1.Get to work on time daily;

2.Talk to everyone and network;

3. Offer to help staff from various departments;

4.Ask questions about everything

5.Work overtime for at least 15 minutes twice a week:

6. Save any salaries that you receive;

7.Try to find out where you fit in , in the organisation;

8. Make friends with fellow interns;

9.Remember to enjoy your summer, go to the beach, movies,parties;

10.Observe the adults who are happy with their jobs and those who are bitter.

The author is an attorney at law. She specializes in Anti Money Laundering. See website : http://asydneygroup.com.

How to deal with angry customers who insult you? A message to all those employed in the service industry and hospitality industry

I am well on my way to reading one book every week  pursuant to my new year’s resolution. This week, I am exploring “The magic of Thinking Big by David Schwartz. In one chapter he narrates a  story of an irate guest at a hotel who sent a telegram to reserve a room for a single occupant but who came to the hotel clerk requesting  hotel room with double occupancy. The customer insulted the clerk threatening to have him fired and questioned his intelligence. The young clerk apologized but declared that he was merely following instructions.

The author was next in line to deal with the clerk but was pleasantly surprised when the clerk greeted him warmly. The author told the clerk that he admired the way that he dealt with the previous customer. The clerk stated that he refused to be infuriated by a customer like that, he empathised with the man and supposed that he was having marital problems and that the man used him as a scapegoat to feel superior. The clerk added that “…underneath he is  probably a nice guy, most folks are…”

The author then suggested that we remember this statement the next time someone “declares war on us. He said the best way to deal with situations like this is to let the other person say their piece, then forget about it”.

We have nothing to lose by following this approach. Instead of responding to their insults , especially for those of us who work in the service industry, it is wise to hold our tongue. There is nothing to gain by charging with bitter words. The other person may in fact be experiencing some trying times and may simply want attention. Although you may find that your minimum wage does not pay you enough to take insults, I am sure by the following week that you will forget the exchange of words.