What is employee engagement?
Employee engagement is based on trust, integrity, two way commitment and communication between an organisation and its staff. It is an approach that increases the chances of business success, contributing to organisational and individual performance, productivity and well-being1.
Employee Engagement from the perspective of the employees2
Imagine if an employee can wake up and be excited about going to work. Imagine if he looks forward to sharing great ideas, to working together with colleagues and accomplishing a common goal. That employee would feel as though they are a part of the organisation making a vital contribution to achieving the company’s mission.
Employee engagement is about being included fully as a member of the team, focusing on clear goals, trusted and empowered, receiving regular and constructive feedback, supported in developing new skills, thanked and recognised for achievement.
A work environment that is fair, based on mutual respect is an engaged organisation.
Employee engagement from the perspective of the Employer 3
Employee engagement is about positive attitudes and behaviours leading to improved business outcomes, in a way that they trigger and reinforce one another. Imagine an organisation that runs on employees’ knowledge and ideas to improve products and services and to promote innovation. Imagine a place where your employees can recommend the organisation to prospective employees and boast that the actions of the employer are in line with the values of the company.
Methods of Employee Engagement
Have a tea lady who walks around offering beverages, she can then return to the refrigerator and bring it;
Give employees flexi-time-whereby they can work from home on two or more days per week, for accountability they will log in and log out;
Have a snack or fruit bar full of fruits and snacks for employees to indulge in;
Ask employees about their goals and aspirations and advise them generally on how to move forward;
Show concern for employees who are experiencing difficulties when their spouse or sibling is sick i.e. compassion;
Give employees every other Friday off for personal business, the compromise is that staff will work an additional hour everyday or come in one hour early every morning.
Try to get all employees involved in activities this limits the feeling of alienation.
Employee engagement is about eliciting a deeper commitment from our employees thereby receiving fewer sick leave ,reduction in absenteeism, decreasing accident and incidents rates , limited conflicts and grievances ,and ultimately an increase in productivity 4.
References: 1-4 http://engageforsuccess.org/what-is-employee-engagement
The author is an attorney at law in Trinidad , she specialises in Anti Money Laundering and the Countering of the Financing of Terrorism. See the website http://asydneygroup.com Instagram @asydneygrouptt Whatsapp 1 868 484-7778